All appointments (excluding permanent makeup) must be canceled or rescheduled with at least 24 hours notice of the appointment time.
Late Cancel/Reschedule - Any appointment canceled or rescheduled within 24 hours of your appointment. This will result in a 50% charge of your service, to be charged to the card on file for your account.
No Show - Any appointment missed with no call, text, or voicemail letting us know you will not make your appointment. This will result in a 100% charge up of your service up to $75, to be charged to the card on file for your account. Any service cost above $75 will only be charged $75.
Texts and voicemails are time-stamped. If they are sent in the appropriate window of time, you will not be charged.
If you call instead of texting, you MUST leave a voicemail in order to not be charged the cancellation fee. A simple missed call with no voicemail will not suffice for a cancellation or reschedule.
These policies are in place to protect not only my time, but the time of everyone involved in my appointment schedule and waitlist on any given day.
Memberships may be canceled at anytime. Your Membership will remain active for the remainder of the billing cycle within which you cancel.
See Below for Permanent Makeup Cancellation Policy
Permanent Makeup Cancellation Policy
All permanent makeup appointments must be canceled or rescheduled at least 72 hours before your appointment time.
Late Cancel/Reschedule - Any appointment canceled or rescheduled within 72 hours of your appointment. This will result in a $100 service charge.
No Show - Any appointment missed with no call (voicemail must be left), text or voicemail letting us know you will not make your appointment. This will result in a $100 service fee charged to your card on file.
If you have previously done permanent makeup that you would like corrected or reworked, you MUST book a consultation at least 72 hours before your initial session to approve that your brows are workable.
If a consultation is not booked first and on the day of your appointment your brows are not workable due to your previous work being too dark, dense, or improperly shaped, it may be recommended that you wait for them to further fade, or you may be referred to removal before booking your initial session. In this case I respectfully reserve the right to deny your appointment a $100 service fee will be charged to your card on file.
If you are more than 15 minutes late for your appointment, we may have to forego the initial topical numbing due to time constraints, or we may need to reschedule altogether in which case a $100 service fee will be charged to your card on file.
All texting and calling policies from the above service policy hold for permanent makeup
